Détails de l’emploi
Type de poste
- CDI
- Temps plein
Lieu
Gennevilliers (92)
Description du poste
Location
Gennevilliers
Job type:
Permanent Full Time
Job ref:
012007
We are recruiting for a Customer Service Advisor & Stock Administrator in our France team at the Gennevilliers office in Paris!
What You’ll Be Doing:
- Process all local orders, returns and credits accurately and on time.
- Communicate proactively with customers and Key Account Managers via phone/email.
- Capture and analyse customer feedback and complaints.
- Support vigilance processes and provide management information.
- Maintain customer contract pricing in the ERP system.
- Work collaboratively within the Customer Service team; provide cover and support cross-training.
- Replenish warehouse stock and maintain safety stock levels.
- Pick, pack and ship orders promptly; maintain clean, safe storage areas.