Full job description
Company Description
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- Setting overall commercial and operations strategy (mission, format positioning) and identifying new market opportunities, setting targets for revenue and growth, and formulating business strategies with platform.
- Identifying and pursuing opportunities for business growth, such as partnerships, collaborations, and being responsible for building relationships with key stakeholders and suppliers.
- Working closely with the marketing and growth team to develop strategies for acquiring and retaining customers. This may involve setting marketing campaigns, analyzing customer cluster,s and optimizing marketing planning.
- Accountable for enhancing customer experience in alignment with logistics and customer experience functions by evaluating the service quality and customer satisfaction.
- Accountable for the company’s P&L and managing budget planning, monitoring expenses, and ensuring that financial targets are met. Also, work closely with the finance team to prepare financial reports and forecasts.
- Accountable for day-to-day operations by implementing efficient processes and procedures. Involved in optimising workflows, improving productivity, and resolving operational issues.